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Know if Customer Has Viewed Invoice

 

There are a few different places you can look to see if a customer has viewed their invoice if the invoice was sent via email.

Email History

Go to the Email tab

 

 

 

Click on the “Sent/History” Tab.

You can check the status of the email under the “Status” column. 

 

 

 

Invoice List

You can also view the status from the invoice list.

Click on the “Finance Tab“>Invoiceblank

 

 

 

You can view whether the email has been opened under the “Sent” Column. blank

 

 

 

You can also click on the magnifying glass to view the invoice.blank

 

 

 

On the invoice you can view the invoice history, including if and when the email has been opened. blank

 

 

Updated on February 24, 2022

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