• Adding a Payment

        You can get to the add payment page several different ways. The first way is to go to the Finance Tab> Payments. Once on payment page, click the green “Add Payment” button.Another way is to go to the Finance Tab>Invoice page. Locate the invoice and click the “$”…

  • Credit Card Processing Fees

    Once you connected your Stripe account, your customers will be able to pay invoices online. Stripe charges 2.9% + 30 cents for processing credit card payments and LawnPro has a 1% application fee. *As of Jan 1, 2022, the LawnPro 1% application fee is only charged on the trial account…

  • LawnPro Video Manual

    All of our help videos in one place. Click “Start Watching” to watch them all. Or scroll down through the categories to watch specific playlists or videos.

  • Add or Edit an Item or Service

    Table of Contents Overview Add a New Item or Service Importing Items and Services Edit an Existing Item or Service Overview You will want to add Items and Services to your account before scheduling visits with your clients. These are the Items and Services that you offer your clients and…

  • How to View Emails Sent to a Customer

    To view the email history of emails sent to any customer, on the left menu click “Emails” Once on the email screen, click the “Sent / History” tab. This will show you all of the emails to any customer. You can also click the “Click to View” link under the…

  • Add-On Features

    Add-on features are extra features that can be enabled for your account for a small monthly fee and added to any account (even our free plan). Some of these are included with monthly plans. Add-on features cost the same no matter which plan you are on. Routes Optimize your route…

  • How to Add Employees

    How to add employees. Below this video, you can also see screenshots and read about how to add employees. To add an employee, click the Resource Tab, then click “Employees“. Once on the main employee screen, click “Add Employee” Fill in the information for your employee: Title:¬†Such as Manager, Crew…

  • Change a Wrong Property Location

    Sometimes Google or Mapquest may get the location of a property wrong. You entered the correct address but it isn’t showing the correct location on your map of customers or routes. You can easily fix this and move the property to the right location. To do this, on the left…