We are always here to help. You can reach us 7 days a week, 365 days a year using the green live chat icon at the bottom right of any screen. If you do not see the chat or want to hide it while you do not need it, go to settings (The gear icon at the top right) and then preferences. Towards the bottom is a check box to hide or show the help chat.
We do our best to answer within minutes most days and are glad to help you!
If you prefer to reach up by email, our support email is support@lawnprosoftware.com