You choose what each employee can see and do in LawnPro. The account owner always has full access.
Open an employee’s privileges
- Go to Resources > Employees.
- Click the pencil next to the employee.
- Click the Login and Privileges tab.
Here you can Enable Login or Disable Login, turn on two-factor authentication and set their permissions.
Permission Preset
- Manager (Full Access) checks every page at its highest level, all Events & Calendar options and Can see prices. Billing, subscription and account deletion stay owner-only.
- Custom clears everything so you can pick each permission yourself.
Pick a preset, then change any box below if you need to.
Page access
Each row is a page in LawnPro. Check Access to show the page in their menu, then pick a level:
- View: see records but not change them
- Edit: see and change existing records
- Edit+Create: also add new records
- Delete: a separate box. Even with Edit+Create, an employee can’t delete unless this is checked.
Pages with all four levels: Customers, Properties, Employees, Crews, Items & Services, Equipment, Chemical Tracking, Chemical Application, Vendors, Invoices, Estimates, Contracts, Payments, Expenses and Documents.
Pages with fewer levels:
- Reports: View only
- Settings, Backups, 2 Way Text Messaging and Emails: View or Edit
- On My Way Texts and Call Button: on or off
Reports has one more box: Can see profit & labor costs. It controls the Job Profitability, Labor Cost vs Revenue and Real Earnings reports.
Time Tracking
Pick one:
- View Time For This User: only their own time
- View Time For All Users: everyone’s time
- View + Edit Time For This User: see and edit their own time
- View + Edit Time For All Users: see and edit everyone’s time
Events & Calendar
Which visits they see
- All: every visit on the calendar
- Only Assigned to Them: only visits they are assigned to
What they can do (pick one)
- Complete Visit Only: complete visits
- Complete Visit, Complete & Invoice: also complete and invoice in one step
- Complete Visit, Complete & Invoice + Edit (Always Sees Prices): also edit visits, add or remove line items, reopen visits and create new visits. Because they set line prices, Can see prices is checked and locked on.
Extra boxes
- Able to Mark Events as Skipped / Not Serviced
- Able to Delete Events
- Can see prices: shows or hides every visit price (see below)
Who sees prices, and where
| Where | What controls it |
|---|---|
| Every visit price: the calendar, grid, route, visit side panel, CSV export, quick dispatch, the visit page and the Complete Visit window | Can see prices box. Always on with the Edit option. |
| Invoices, Estimates, Payments and Items & Services pages | Access to that page |
| Item cost and markup on invoices and estimates | Can see item cost & markup box under the Invoices and Estimates rows |
| Profit and labor cost reports | Can see profit & labor costs box under Reports |
To hide prices from a field employee
- Under Events & Calendar, pick Complete Visit Only or Complete Visit, Complete & Invoice.
- Uncheck Can see prices.
- Leave Invoices, Estimates, Payments, Items & Services and Reports turned off.
They can still complete visits, and invoice them if you allow it, without seeing any amounts. Changes take effect the next time the employee signs in.
Command Center (franchise accounts only)
Check Login to franchises, then pick Login Only or Login & View Reports.
When you’re finished, click Save Employee.